TroubleShooting GlucoPet Error Codes:

LO Reading: A Lo reading (under 10 mg/dL) is included in the memory. A Lo reading is not included in the 14 day average: In the case of a blood test, check the meter with control solution. If a normal result occurs, re-test with blood samples two or three times.

HI Reading: A HI reading (over 600 mg/dL) is included in the memory. A HI reading is not included in the 14 day average. In the case of a blood test, check the meter with control solution. If a normal result occurs, re-test with blood samples two or three times.

Lo°C:
Ambient temperature is too low: Set the meter in the operating range of temperature (50 -86°F) for more than 10 minutes, and re-test.

HI°C:
Ambient temperature is too high: Set the meter in the operating range of temperature (50 -86°F) for more than 10 minutes, and re-test.

Er 1:
Problem with the meter: If the problem persists, contact animaldiabetes@yahoo.com

Er 2:
Problem with the test strip: Re-test with a new test strip and sufficient blood sample.

Er 3:
Poor amount of blood sample: Re-test with a new test strip and sufficient blood sample.

Er 4:
Problem with the test strip: Re-test with a new test strip

Er 5:
Blood sample is input before the symbol for blood blinks: Wait for the symbol to blink then re-test using proper amount of blood.

Meter does not power on: Battery is dead or problem with the meter. Replace battery and if problem persists contact us: animaldiabetes@yahoo.com